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Frequently Asked Questions

Do you accept returns?

Yes, we stand by the quality of our products and will offer a full refund within 14 days of receiving your order minus a $10 return fee. Please reach out to admin@casualandyou.com to begin the return process. A prepaid return label will be provided. Sorry, we are not accepting returns on international orders at this time.

When should I expect my items?

Please note each order may be subject to 3-5 business days to process before shipment. Delivery will be according to shipping method chosen at checkout. International orders may be longer, depending on destination of delivery.

Do you offer international shipping?

We are now offering international shipping! Please check to see if delivery is available to your country. Please check International Shipping & Taxes to see if it applies to you.

International Shipping & Taxes

All international orders will be subject to varying courier fees. Taxes will not be collected at checkout, and will be separate depending on the country you are located.

As we expand shipping worldwide, we're actively looking to find ways to lower costs for our global customers!